Effective Date: 14 April 2025
Website: www.katienkaren.com
Brand: 2K’s Katie & Karen
1. Overview
Welcome to www.katienkaren.com. These Terms & Conditions govern your use of our website, services, and products. By accessing or purchasing from our site, you agree to these terms in full.
2. Use of the Website
You agree to:
-Use this website for lawful purposes only
-Not attempt to harm, hack, or interfere with the website's functionality
-Refrain from using our content, images, or designs without written permission
Any misuse will result in restricted access or legal action, if necessary.
3. Intellectual Property
All content on this site—including logos, product images, text, graphics, and designs—is the property of 2K’s Katie & Karen. It is protected by copyright and trademark laws.
You may not reproduce, republish, or commercially exploit any content without our prior written consent.
4. Product Descriptions & Pricing
We strive to ensure all product information is accurate. However, occasional errors in pricing, descriptions, or availability may occur. We reserve the right to correct any such issues and cancel/refund affected orders when necessary.
Prices are listed in INR/USD and may be subject to change without notice.
5. Order Fulfillment & Shipping
Once your order is placed, you will receive an email confirmation. Processing time varies based on product availability and shipping destination. Shipping fees and estimated delivery timelines will be displayed at checkout.
We are not responsible for delays caused by external carriers, customs, or unforeseen events.
6. Returns & Exchanges
We accept returns and exchanges in accordance with our Return Policy. Items must be unused, with original tags and packaging. Certain items (e.g. final sale or intimate wear) may not be eligible.
7. Account Information
If you create an account, you are responsible for maintaining its confidentiality. We are not liable for unauthorized access resulting from your negligence.
8. Third-Party Links
Our website may contain links to third-party websites. We do not endorse or take responsibility for their content or privacy practices. Accessing such sites is at your own risk.
9. Limitation of Liability
2K’s Katie & Karen is not liable for any indirect, incidental, or consequential damages arising from the use of this website, products, or services.
10. Governing Law
These terms are governed by the laws of Delhi, The Republic of India. Any disputes shall be resolved in the courts of appropriate jurisdiction.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be reflected on this page with an updated effective date.
Legal Compliance Disclaimer
2K’s Katie & Karen complies with international e-commerce laws, including consumer protection, data privacy, and product safety regulations. While we ship globally, it is the buyer’s responsibility to ensure that our products are lawful to import or wear in their country. We are not liable for customs holds, duties, or local restrictions. All content and operations comply with applicable intellectual property and online commerce laws.
If you have any legal or compliance-related inquiries, please contact:
Our Promise
We hope you love every piece you receive, but if something isn't quite right—we're here to make it right.
Returns
-Returns are accepted within 7 days of delivery.
-Items must be unworn, unused, and in original packaging with tags attached.
-Custom, intimate, or final sale items are not eligible for return.
-To initiate a return, email us at: hello@katienkaren.com with your order number.
Refunds
-Approved returns will be refunded to your original payment method within 7–10 business days after we receive the item.
-Shipping fees are non-refundable unless the item is faulty or incorrect.
Exchanges
At this time, we do not offer direct exchanges. Please return your item and place a new order.
Return Shipping
Customers are responsible for return shipping unless the item is damaged or sent incorrectly. We recommend using a trackable service.
If you have questions about sizing, fit, or returns, we’re just an email away. 📩 hello@katienkaren.com
Copyright © 2025 Katie n Karen - All Rights Reserved.
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